What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Manual Upgrade behind firewall

Votes:

0

How can I download the latest version of PRTG and upgrade my current installation that exists behind a firewall and doesn't have internet access?

Thanks

manual-upgrade no-internet prtg upgrade

Created on Oct 3, 2022 6:59:55 PM



5 Replies

Votes:

0

Hello Greg,

Thank you for the post, mind letting us know which version you're looking to upgrade to? And which version you are currently on?

Regards, Oscar

Created on Oct 5, 2022 4:33:44 PM by Oscar Chavarria [Paessler Technical Support]



Votes:

0

We are on version 22.2.77.2204+ and want to upgrade to the latest version.

Created on Oct 5, 2022 5:44:45 PM



Votes:

0

Can you download this and move it to the server?

https://downloads.paessler.com/prtg/prtg.zip

Created on Oct 6, 2022 9:47:32 PM by Oscar Chavarria [Paessler Technical Support]



Votes:

0

I received this error during the installation process

PRTGLicenseCheck64.exe - System Error "The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem"

I answered OK to the dialog box and it appears to let me continue the installation. It appears to have installed OK.

Thanks

Created on Oct 10, 2022 2:23:15 PM



Votes:

0

Thanks for lettings us know.

Created on Oct 12, 2022 1:37:46 PM by Oscar Chavarria [Paessler Technical Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.