What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Probe Health sensor has not receive data



I would like to know how to fix it. The sensor has no data yet. I already check the database monitoring folder and no future folder. Thank you in advance

probe-health prtg wmi

Created on Oct 7, 2022 1:51:38 AM

1 Reply



Hello dandelcruz,

Thank you for the post, is your probe functioning correctly besides this?

Is it colored gray?

Created on Oct 11, 2022 7:21:43 PM by  Oscar Chavarria [Paessler Technical Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.