We are monitoring two APC UPS for a couple of years now, with snmp v3. Since yesterday SNMPERR_NOT_IN_TIME_WINDOW (SNMP error # -36) popped up for both devices. I can not find anything for this error message.
2 Replies
Votes:
0
Hey, Please use our SNMP Tester on the PRTG host (or host machine of the remote probe). Please run a "Scan Interfaces" on the target device.
What result do you get in the tester? Please send us the result logfile from the tester.
Created on Oct 13, 2022 12:49:47 PM by
Votes:
0
Hi, I am getting this:
13.10.2022 14:56:15 (13 ms) : Device: XX.XX.X.XX 13.10.2022 14:56:15 (16 ms) : SNMP v3 13.10.2022 14:56:15 (22 ms) : Scaninterfaces Scanning Standard Interfaces... 13.10.2022 14:56:15 Port Scan: Start Scan 13.10.2022 14:56:15 Host: 10.29.4.13 13.10.2022 14:56:15 Community: XXXXX 13.10.2022 14:56:15 SNMP Version: V3 13.10.2022 14:56:15 Delay: 0 13.10.2022 14:56:15 Force32: No 13.10.2022 14:56:15 Single Get: No 13.10.2022 14:56:15 GET[OIDVal]: 1.3.6.1.2.1.1.3.0 13.10.2022 14:56:15 GET[OIDVal]: Try 1 13.10.2022 14:56:15 DoRequest[ 0] Init Session 13.10.2022 14:56:15 DoRequest[ 0] Init; Host: 10.29.4.13:161, Timeout: 2000000, Version: 3 13.10.2022 14:56:15 DoRequest[ 0] Init: Generate KU 13.10.2022 14:56:15 DoRequest[ 0] Session: Open 13.10.2022 14:56:15 DoRequest[ 0] Session: Send Request 13.10.2022 14:56:15 DoRequest[ 0] Session: Send Done 13.10.2022 14:56:15 DoRequest[ 0] SynchResponse[15708880] Start 13.10.2022 14:56:17 DoRequest[ 0] SynchResponse[15708880] Done: Status=2 13.10.2022 14:56:17 DoRequest[ 0] Timeout
Last change on Oct 13, 2022 2:01:02 PM by
Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Add comment