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Unable to Add Services Sensor

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Hi, I am not able to add a SNMP Service Sensor to a Host that is already up and running, I get the following error:

Sorry, the scan for available monitoring items has failed! Could not create the SNMP Windows Service sensor on device (device Name)

No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003)

sensor services snmp

Created on Oct 21, 2022 9:45:58 AM



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Hi, thanks for your question. It's worth going through our sensor troubleshooting guide for SNMP, and potentially try using our SNMP Tester to get a better idea of what's going on.

You can find the guide here, along with the link and instructions for the tester.

If you're still having problems, you can always open a ticket with support and ask for help that way :)

Created on Oct 24, 2022 3:28:04 PM by Mike Payne [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.