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unable to get notifications email

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I have installed PRTG monitor version 22 in my windows 10 Laptop. But I am unable to get notifications email regarding alert. I got error email sending " connection to SMTP relay server " mail.mydomain.com" failed. My email server is hosted in local exchange server. Can I have someone help me to get troubleshooting? This monitoring tool installation is my very first experience. Please kindly advise how is step by step procedure to add devices and sensors. Where can I learn about snmp protocols details. Thanks

email-alert prtg snmp

Created on Nov 5, 2022 7:52:56 AM



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Hello,

Thanks for contacting us.

I understand that you have questions in regard to notifications not being delivered through email. - Here's a really useful step by step for notifications: https://kb.paessler.com/en/topic/70249-sending-prtg-notifications-via-microsoft-exchange https://learn.microsoft.com/en-us/previous-versions/tn-archive/dd277329(v=technet.10)?redirectedfrom=MSDN

In the following link you will find different videos for different topics related to PRTG: https://www.paessler.com/support/videos-and-webinars/videos?lang=en

The above includes SNMP, initial configuration, etc.

Hope this helps.

Regards,

Miguel Aikens

Created on Nov 8, 2022 4:28:42 PM by Miguel Aikens [Paessler Technical Support]




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