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PRTG Network Monitor

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Lost in the woods



Hi community,

i´ve setup my first PRTG Cloud instance. Yesterday i deleted the remote probe that was setup initially during the deployment. There were added loads of unidentified systems - i want to build up my infrastructure from scratch, where do i begin?

I have one remote probe installied on a physical server in my network, but that one is gone now.

Maybe a screenshot depicts my problem better:


help howto starter

Created on Nov 8, 2022 1:05:24 PM

Last change on Nov 11, 2022 1:24:01 PM by  Johannes Beyerlein [Paessler Support]

1 Reply




when a Probe is 'deleted', it's IP and GID get's written into the "Denied IPs" respective "Denied GIDs"-List under "Setup"->"System Administration"->"Core & Probes".
After removing the IP and GID from this list the Probe will appear as a new probe.

After approving the new "old" Probe you can add your devices again.

Kind regards,
Johannes Beyerlein, Technical Support Team

Created on Nov 11, 2022 2:03:49 PM by  Johannes Beyerlein [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.