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False Alarms from VMware ESXi Hardware Status sensor



Hello, wondering if anyone can help resolve an issue I am seeing on an HPe Proliant Gen 10 server running VMware ESXi 7.0U3g (Build 20328353). The sensor goes up and down randomly and appears to complain about disks that don't exist in the physical server..

Sensor hostname.domain.local [Hardware Status] Down, Error. 17 elements return an error state: Disk 23 on HPSA1 : Port Box 0 Bay 84

I've just had to pause the sensor for now. Other sensors for VM status, datastores, and performance seem to be working fine.

esxi soap vmware

Created on Nov 30, 2022 2:52:23 PM

1 Reply



These warnings come directly from the ESXI host and PRTG simply displays them. What can help in this case is either a restart of the ESXI host or a restart of the CIM service: https://kb.vmware.com/s/article/1003490. You can also ignore errors using the "Known Errors" sensor setting.

Created on Dec 5, 2022 1:40:43 PM by  Timo Dambach [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.