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SNMP Service check

Votes:

0

We are using SNMP service checks.

When a service is starting no alert send only when a service is stopped.

Any idea how to fix this?

prtg service-check snmp

Created on Jan 2, 2023 12:08:48 PM



3 Replies

Votes:

0

Hi there,

Do I understand that you want to reverse the default settings and that you want to receive a notification if a certain services is indeed running and not stopped anymore?

Best,
Sebastian

Created on Jan 3, 2023 9:07:47 AM by  Sebastian Kniege [Paessler Support]



Votes:

0

Hi Sebastian,

No default we get a notification when a service is stopped thats good. But we dont get a notification when a service is stuck on starting. we dont need a notification when a service is started.

Created on Jan 9, 2023 7:23:10 AM



Votes:

1

Hi there,

Thank you very much for clarification.

The SNMP Windows Service Sensor relies on the SNMP metrics that are provided by the monitored Windows device.
Microsoft's SNMP implementation for the svSvcOperatingState on OID 1.3.6.1.4.1.77.1.2.3.1.3 only supports the following integer values:
active(1), continue-pending(2), pause-pending(3), paused(4)

As you can see there is unfortunately no metric for a delayed starting state. You might be able to create a custom sensor that queries the ServiceControllerStatus (see: ServiceControllerStatus Enum#Fields (microsoft.com)) resource via PowerShell, but there is currently no native sensor for querying this specific sensor state.

Best,
Sebastian

Created on Jan 10, 2023 2:08:03 PM by  Sebastian Kniege [Paessler Support]




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