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How can I know the device pawword



I config the Credentials with my windows server but I forget the password, how can I get this password with prtg web , I only get **

group password prtg

Created on Jan 27, 2023 3:19:06 PM

1 Reply



Hi, thanks for your question.

Could you give us a little more info here? Are you trying to recover your credentials for PRTG? If so, you can reset your password in the PRTG Administration Tool (Start Menu > PRTG Network Monitor > PRTG Administration Tool). If it's a windows password you'll need, to recover this from Windows itself.

Hope that helps!

Created on Feb 1, 2023 3:12:26 PM by  Mike Payne [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.