What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Admins see different users in user group member list

Votes:

0

This is a weird one... my coworker and I are both administrators in PRTG. We want to modify a user group to include additional team members.

When I look at the group's details, in the "group members" section I can see all users registered in PRTG. When he goes to the same screen, he only sees a small subset of the users. So he can't add the necessary user to the group, but I can.

As far as I can tell, we have the exact same permissions. Why would our views be different?

admin prtg user-groups

Created on Jan 31, 2023 10:11:03 PM



Replies

Nobody has replied yet


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.