I have installed PRTG 7 and want to upgrade to PRTG 8. I've already downloaded the new setup file. How do I proceed?
Important note: It is technically not possible to directly update from PRTG 7 or PRTG 8 to current PRTG versions. For details, please see PRTG Manual: Update From Previous Versions
This article applies to PRTG Network Monitor 8
Note: This PRTG version is deprecated.
If you already have installed a previous software version, there are several possibilities for you.
Note: We recommend you always have a proper backup of your monitoring data and configuration. In most cases both will be maintained when upgrading. Anyway, we recommend a backup before upgrading. Please see How do I backup all data and configuration of my PRTG installation?.
If you have bought a PRTG license already, please login to your account to download the latest setup file.
Update From Older 8.x Versions
If you are running PRTG Network Monitor with an earlier 8.x version number, simply install the latest version on top of the previous version. Your configuration will be kept. If you have configured PRTG as a cluster, you only have to install an update on any node server (master or failover). The new version will then be deployed to the cluster automatically.
Update From PRTG Network Monitor 7
If you are running PRTG 7, your configuration will be kept when installing PRTG in Standalone Mode or when installing a Master Node. Note: If you're using special custom sensors, these may not work with PRTG 8. New custom sensors for PRTG 8 may be available at the PRTG Google Code project.
Only when installing a failover node on top of an existing PRTG 7 installation, the configuration cannot be kept and is written to a backup folder. Then, the new cluster configuration is received from the master node of the cluster. As all nodes work with the same configuration, a failover node's old configuration and monitoring data can no longer be used. If you want to keep a configuration of PRTG 7, please install the master node on top of the old installation and use other servers for the failover node installations. Note: We recommend you always have a proper backup of your monitoring data.
Update From PRTG 6 or Older PRTG Products
For all other predecessor products (e.g. PRTG 6), a direct data import into version 8 is not possible. It is not a problem to run PRTG Traffic Grapher 6 and PRTG Network Monitor 8 side by side.
Clean Install Recommended
If you have been using IPCheck 5 or PRTG Traffic Grapher 6, we strongly recommend to perform a clean installation of PRTG 8 and set up your configuration anew. However, your monitoring data history will start from scratch.
Using PRTG's auto-discovery is the easiest way to quickly configure a monitoring of your entire network. Please see manual section Quick Start Guide for more information.
Trying to Import Data Anyway
If you really need to import data from PRTG Traffic Grapher Version 6 or IPCheck Server Monitor Version 5, you have to install PRTG 7 first and import data there. For those products, most of your data (monitoring setup and historic data) can be imported into PRTG 7. Importing data from earlier versions is not possible.
- Downloads for PRTG 7 are no longer officially available. If you need a PRTG v7 setup program for migration purposes, please contact our support team.
- For more information, please see How do I Import Data from PRTG Traffic Grapher 6 or IPCheck Server Monitor 5 in PRTG Network Monitor?.
Will the remote probes need to be reinstalled as well?
Remote Probes will automatically update themselves.