What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Windows 7 for some reason PRTG Desktop has stopped Working?



prtgdesktop.exe has stopped working A problem caused the program to stop working correctly.

desktop exe prtg

Created on Feb 28, 2023 1:03:55 PM

1 Reply



Hello Pablo,

Thank you for contacting PRTG support,

As you can see on this article Windows 7 is no longer supported for PRTG installation, you can use as minimum Windows 10 or higher.

Best regards

Created on Mar 3, 2023 8:24:19 PM by  Ricardo Sanchez [Paessler Technical Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.