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Ping Jitter - The access has been denied.



I installed PRTG on my non-domain workstation and the ping jitter sensor monitoring a firewall functioned fine. I installed the exact same way on a domain server running Server 2016 and all the ping jitter sensors fail with the error "The access has been denied. To resolve this issue, check your Credentials for Windows Systems in the device settings. (code: PE095)"

regardless of what creds I use in the windows system setting I receive the same error. I do not see any windows security failures in the logs. This ping jitter sensor shouldn't have anything to with with the Windows Credentials as it simply monitoring ping on a non windows device, and it functioned fine with changing anything from the workstation.

pe095 ping-jitter prtg

Created on Mar 27, 2023 11:43:01 PM

1 Reply



Hi there,

Please let me know whether you also tried a domain admin for this? If so and it also didn't worked, the issue are not the access rights.

Created on Mar 30, 2023 2:44:42 PM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.