What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

How to integrate Microsoft Entra ID into PRTG Hosted Monitor?



I want to use Microsoft Entra ID (previously Azure Active Directory or Azure AD) as SSO provider for PRTG Hosted Monitor. How can I do this? What steps are necessary?

active-directory azure-ad entra-id pphm sso

Created on Apr 13, 2023 8:54:40 AM by  Yasodhara Das [Paessler Support]

Last change on Nov 15, 2023 10:01:37 AM by  Jacqueline Conforti [Paessler Support]

1 Reply

Accepted Answer



This article applies as of PRTG 23.x.88

Important notice: The following article only applies to Paessler PRTG Hosted Monitor. It does not apply to PRTG Network Monitor.

How to integrate Microsoft Entra ID into PRTG Hosted Monitor

As of PRTG 23.x.88, you can use Microsoft Entra ID as single sign-on (SSO) provider in PRTG Hosted Monitor. For the integration to work seamlessly, follow the steps in this article.

Follow these steps to configure Microsoft Entra ID to work as SSO provider in PRTG Hosted Monitor.

  • Step 1: Register your app
  • Step 2: Create a client secret
  • Step 3: Connect your PRTG instance to Microsoft Entra ID
  • Step 4: Invite other users

Step 1: Register your app

Step 2: Create a client secret

  • Enter a Description, for example, Test.
  • Enter the period after which the client secret expires.
  • Click the Add button to save the client secret.
  • Copy and save the newly created value from the Value section as shown below: Copy Value
    Click to enlarge.
Important notice: Make sure to note the client secret value now because it will not be visible again and you will need it when you configure PRTG.

Step 3: Connect your PRTG instance to Microsoft Entra ID

  • Go to Select your PRTG subscription.Select your subscriptionClick to enlarge.
  • Now take the Application (client) ID and the Client Secret and paste it in the form. Also enter the Microsoft Entra ID Domain (aka 'Primary Domain' shown in the overview page of your Entra ID tenant) and your Email domain.
  • Confirm by clicking on Create.
  • Now PRTG will restart and prepare to use authentication from Microsoft Entra ID.instance readyClick to enlarge.
  • When opening your instance, the normal login page will appear.
  • Enter your credentials and the login page will automatically detect, based on your entered email domain, that you want to authenticate with Microsoft Entra ID. This is also indicated by it displaying SINGLE SIGN-ON ENABLED. sign on enabled
    Click to enlarge.
  • The login page will redirect you to your corporate login.
  • You have now successfully integrated Microsoft Entra ID as SSO provider in PRTG.

Step 4: Invite Entra ID users

What happens to already invited users?

Let's assume, that you have configured a Microsoft Entra ID integration for the email domain mycompany.com for your PPHM instance.

All existing accounts that have an '@mycompany.com' email address, will be switched automatically to Microsoft Entra ID authentication flow, when entering their email address next time in the login form. These accounts will only be able to log in through the Microsoft Entra ID authentication flow.

All invited users that do NOT have a mycompany.com email address, will be using the default authentication flow with the email address and password.


When you get this error, the regarding user's Email property is empty in his/her Entra ID user account. Please update the user account by entering the email address to the Email property and try logging in again.

Created on Apr 13, 2023 8:55:50 AM by  Yasodhara Das [Paessler Support]

Last change on Oct 27, 2023 10:33:16 AM by  Erhard Mikulik [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.