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Error: 5 when trying to walk MIB with new Windows 2019 server

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Hi, I am getting an error when trying a MIB walk on a brand new Windows 2019 server. I have configured SNMP as detailed on the support resources however I cannot add an SNMP-based sensor as error 5 appears immediately. I downloaded and tried walking the MIB using the SNMP Test Tool and this also shows error 5 on a brand new server with SNMP installed and configured. Is there some other process I need to follow in order for this to work? On every server, the walk fails at the point below which I believe relates to LAN Manager.

4/19/2023 1:30:11 PM (15069 ms) : 1.3.6.1.2.1.55.1.12.1.6.4.16.255.2.0.0.0.0.0.0.0.0.0.1.255.154.40.36 = "1" [ASN_INTEGER] 4/19/2023 1:30:11 PM (15074 ms) : 1.3.6.1.4.1.77.1.1.1.0 = "10" [ASN_OCTET_STR] 4/19/2023 1:30:11 PM (15079 ms) : 1.3.6.1.4.1.77.1.1.2.0 = "0" [ASN_OCTET_STR] 4/19/2023 1:30:11 PM (15085 ms) : 1.3.6.1.4.1.77.1.1.3.0 = " 4/19/2023 1:30:11 PM (15090 ms) : Error: 5

mib snmp walk windows

Created on Apr 19, 2023 1:34:25 PM



1 Reply

Votes:

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Hello Tom,

Please check if the vendor of your device offers any MIB files that you can import with our MIB-Importer (https://www.paessler.com/tools/mibimporter).

If so, you can monitor the target with the "SNMP Library Sensor" (https://www.paessler.com/manuals/prtg/snmp_library_sensor.htm).

Here's a Knowledge Base Article that describes the setup of "SNMP Library Sensors": https://kb.paessler.com/en/topic/65638 and there's also a video that shows how to: https://www.paessler.com/support/videos/prtg-advanced/snmp-custom-and-library-sensor

If the issue persists please open a case with us along with the sensor configuration at [email protected]

We will be more than happy to assist you there.

Regards

Created on Apr 25, 2023 2:21:10 PM by Ricardo Sanchez [Paessler Technical Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.