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Antivirus Exclusion



With modern antivirus, what should be escluded for PRTG:

  • Processes
  • Folders
  • URLs
  • Behavioural analysis?

I found some very old answers, and technology has changed.

antivirus exclusions prtg security

Created on May 8, 2023 2:30:56 PM

3 Replies



Hello there,

Thank you for using PRTG Product.

Adding the"PRTG Installation and Data Directory" to the exclusion list in the "Antivirus or Endpoint security" is usually sufficient.

In my case these 2 Paths :

[x]:\Program Files (x86)\PRTG Network Monitor
[x]:\ProgramData\Paessler\PRTG Network Monitor

Kind regards,

Jeremiah Katatumba - Technical Support

Created on May 10, 2023 6:11:14 AM by  Jeremiah Katatumba



Thank you. My doubt is that these are very broad exclusions, but I admit that I am also not sure about how they could be used for an attack. I will implement your recommendation. Kind regards


Created on May 12, 2023 10:07:34 AM



Is there any official documentation or a white paper on these exceptions for antivirus programs?

Created on Jan 4, 2024 8:02:00 AM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.