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DNS could not be resolved (socket error # 11004) using cloud http sensor

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Hi Team

I use windows 10 and prtg 17; my application is easily accessible from the outside.

I want to test the availability of my application from the outside using the http cloud sensor. But still get the error DNS could not be resolved (socket error # 11004).

what to do?

cloud http https

Created on Jun 8, 2023 10:01:37 AM



1 Reply

Accepted Answer

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0

Hello,

The Cloud HTTP and Cloud Ping sensors are deprecated and are being replaced by the Cloud HTTP v2 and Cloud Ping v2 sensors. So we are going to shut down the servers that the old (v1) sensors use. Because of this we can no longer provide support for the old sensors. I can only suggest that you update PRTG to a newer version and try out the v2 Cloud sensors.


Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Jun 13, 2023 10:19:16 AM by  Sasa Ignjatovic [Paessler Support]




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