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How do I know if sensors I've created have 32 bit counters or 64?



We're using SNMP v2c, so I assume any counters we've created recently are 64 bit. But we are monitoring Palo Alto firewalls (PANOS 10.1.10), and their snmpd service is crashing intermittantly. Their tech support says they think its because they are getting probed with sensors that are 32 bit. How can I tell for sure that all the sensors PRTG is using to monitor them are 64 bit?

I see that we have downloaded PAN-10.0.oidlib and 10.1, though since I'm not the one that installed all these sensors, I can't say for sure it they came from these files or not. I don't see anywhere in the sensor setup any details like this.

Thanks, John

counters prtg snmp

Created on Jun 26, 2023 7:40:30 PM

1 Reply



Hello Jhon
Thanks for reaching us

64 bits are used by default
However, for SNMP, you can change this on the SNMP Compatibility Options.

I hope this helps

Created on Jul 26, 2023 7:56:19 PM by  Luis Quesada (Paessler Technical Support)

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