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SSH Disk Free not showing all drives

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I'm having an issue with the SSH Disk Free sensor not showing all partitions. Two of the data drives will only show up in df if the command is run with sudo - I have verified that the PRTG service account has sufficient permissions to run sudo df and that the two partitions I am looking for are showing up.

I have enabled logging and can see the two partitions showing up in the sensor results, but they do not show up in PRTG at all. Even if I try to re-add the SSH Disk free sensor, these two partitions are still missing.

Currently we're running PRTG 23.1.82.2175. I have checked the release notes for later versions and can't see any changes to the SSH Disk Free sensor at all in this time.

Can anyone provide any suggestions? These are our Veeam repositories, so they're quite large (170+TB) partitions, so monitoring these via SNMP is not an option either.

disk-free missing ssh sudo

Created on Jul 5, 2023 7:27:29 AM



1 Reply

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Hello Robert
I would suggest opening a ticket with us to look into this issue more in detail, We would require to have the sensor logs and some screenshots to better troubleshoot this

Created on Jul 10, 2023 7:20:53 PM by Luis Quesada (Paessler Technical Support)




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