This article applies as of PRTG 25 and multi-platform probe 3.1.1
Multi-platform probe release notes
For more information about the multi-platform probe, see the Multi-Platform Probe for PRTG manual.
April 11, 2025
Changes
- Update the NATS server included in the NATS server for Paessler PRTG Windows installer to version 2.10.27
March 26, 2025 - Multi-platform probe 3.1.1
Requires as of PRTG 25.1.104 and NATS Installer for Paessler PRTG 2.10.17
Features
- We added support for the following AWS sensors: AWS Alarm v2, AWS Cost, AWS EBS v2, AWS EC2 v2, AWS ELB v2, and AWS RDS v2.
- We added support for the following Microsoft 365 sensors: Microsoft 365 Mailbox, Microsoft 365 Service Status, and Microsoft 365 Service Status Advanced.
- We added support for the following Microsoft Azure sensors: Microsoft Azure SQL Database, Microsoft Azure Storage Account, Microsoft Azure Subscription Cost, and Microsoft Azure Virtual Machine.
- We added support for the following SSH sensors: SSH Disk Free v2 [BETA], SSH INodes Free v2, SSH Load Average v2 [BETA], SSH Meminfo v2 [BETA], and SSH Remote Ping v2 [BETA].
- We added support for the Zoom Service Status sensor.
Note: The above sensors are supported as of PRTG 25.1.104. If you have a PRTG version previous to PRTG 25.1.104, then you can create the sensors but they will go into an error state.
Bugfixes
- Script v2 sensor: The %sensorid placeholder now correctly returns the corresponding sensor ID in the script parameters.
Known Issues
- We are currently facing an issue, where the Microsoft 365 Mailbox sensor goes into the Unknown status after you create the sensor via meta-scan. To resolve this issue, try to pause and resume the sensor. We plan to deliver a fix for this issue in the upcoming multi-platform probe versions.
- We are currently facing an issue where the reconnection from NATS server to the probe adapter results in a downgrade of communication protocols, which causes certain sensor types that require persistent data to fail. The issue occurs if the NATS server is offline when PRTG, the probe adapter, and the multi-platform probe are starting. During reconnection from the NATS server to the probe adapter and the multi-platform probe, an older protocol is used that does not require NATS JetStream. A possible workaround is to restart your PRTG core server and the probe adapter while the NATS server is running. This sets the protocol correctly.
November 19, 2024 - Multi-platform probe 3.0.0
Requires as of PRTG 24.3.96 and NATS Installer for Paessler PRTG 2.10.17
Features
- We added buffering capabilities to help maintain data integrity in the event of connection problems. The amount of time it takes to reach the configured buffer limit depends on the number of sensors and the set scanning interval. For example, if you have 1,000 sensors each with a scanning interval of 1 minute, the system buffers around 16 hours of data in the event of a lost connection. As the multi-platform probe connects to the PRTG core server via a NATS server, we enabled NATS JetStream, a persistence engine built into the NATS server that stores messages until they can be relayed.
- We added support for the SNMP UPS Status sensor [BETA] that monitors the status of an uninterruptible power supply (UPS) via SNMP.
Changes
- We ensured backward compatibility of the multi-platform probe with as of PRTG 24.2.96.
Known Issues
- Currently, the SNMP Custom v2 sensor [BETA], REST Custom v2 sensor [BETA], MQTT Subscribe Custom sensor, and OPC UA Custom sensor might encounter issues with certain versions of the PRTG core server and the multi-platform probe. To resolve these issues, please update both to the latest version.
October 10, 2024 - Multi-platform probe 2.1.0+13615
Requires as of PRTG 24.3.98 and NATS Installer for PRTG 2.10.17
Features
- We extended device template capability for all sensors supported by the multi-platform probe with the following exceptions: Cloud HTTP v2 and Cloud Ping v2.
Changes
- We updated the behavior of the multi-platform probe if it fails to connect to the NATS server at startup. The probe now runs normally if the initial connection fails and periodically attempts to connect.
Bugfixes
- We fixed an issue for the MQTT Subscribe Custom sensor where the sensor showed the Unknown status after the sensor was cloned, paused, or un-paused.
August 6, 2024 - Multi-platform probe 2.0.0+12481
Requires as of PRTG 24.3.98 and NATS Installer for PRTG 2.10.17
Features
- Introduce device template support
- You can now add devices to a multi-platform probe using device templates. For this to work, the device template must fulfill two requirements:
1. The sensors in the device template must all work on multi-platform probes.
2.The sensors in the device template are device template capable. For a complete list, see the PRTG Manual: Available Sensor Types.
- Currently, the multi-platform probe does not support devices templates from the following sensors:
- Cisco WLC Access Point Overview
- Cloud HTTP v2
- Cloud Ping v2
- Modbus RTU Custom
- SNMP Custom v2
- Introduce limited auto-discovery
- You cannot use default device templates with the multi-platform probe because most default device templates do not use sensors that the multi-platform probe support. If you make a custom device template with supported sensors, you can add an auto-discovery group:
- Use the Auto-discovery with specific device templates option in Add an Auto-Discovery Group.
- Run auto-discovery with a device template from the device's context menu.
Changes
- Improved RPM environmental variable configuration
- We have changed the example of the NATS__URL configuration in the config.env file from an IP address example to a named address example because TLS only works with URLs.
- Remove support for CentOS
April 16, 2024 - Multi-platform probe 1.0.0
The multi-platform probe is now stable!
Features
Changes
February 28, 2024 - Multi-platform probe 0.20.0
Features
- Add the Multi-Platform Probe Health sensor
- Add the System Health v2 sensor
- Probe adapter integration in PRTG
- You can now configure the connection of your PRTG core server to the NATS server via the PRTG UI. Your system must run as of PRTG 24.1.93.
- Add the Scan Now feature
Changes
- Multi-platform probes no longer pause when the PRTG core server restarts.
- Logs are more structured and less redundant.
- The NATS server installer now supports unattended installation.
Known Issues
- If you want to uninstall the multi-platform probe from a RHEL system, you must first deactivate it with the following command:
sudo systemctl disable --now prtg.mpprobe.service
If you uninstalled the multi-platform probe without deactivating it first, you will need to reinstall the multi-plaform probe, wait until it connects, and then deactivate it. Then you can run the command to remove it from your system.
- If you delete a multi-platform probe and want to restore it or if you accidentally click Deny instead of Accept on the PRTG web instance, you must restart the multi-platform probe with the following command:
sudo systemctl restart prtg.mpprobe.service
- Note: Make sure the multi-platform probe you wish to restore is not on the Deny GUIs list found under Setup | System Administration | Core & Probes | Probe Connection Settings.
Feburary 22, 2024
Changes
- Update the NATS server included in the NATS server for Paessler PRTG Windows installer to version 2.10.11
January 15, 2024 – Multi-platform probe 0.19.0
Features
Security
- Add support for encrypted TLS connection to the NATS server. TLS is the new default security.
Bugfixes
- Correct the version output that displays when using
sudo /opt/paessler/mpprobe/prtgmpprobe --version.
Improvements
- The NATS Server is now installed via an MSI installer.
Changes
September 27, 2023 – Multi-Platform Probe 0.17.1
- Release the multi-platform probe in beta
- Improve various internal processes
July 19, 2023 - Multi-platform probe 0.17
- Release multi-platform probe in alpha
- Improve security
- Runs with minimal capabilities
- Add support for Linux packages in .deb and .rpm
- Note: If you had previously installed the multi-platform probe via the Linux installation script, you must uninstall it before you attempt to install the newest version.
- Create a dedicated user account
Note: This could affect existing Script v2 sensors on the multi-platform probe.
- Move install location to /opt/paessler
- Change logging system to
journald
- Remove Windows compatibility
- Fix an issue with the NATS service file on CentOS
- Add the SNMP Custom v2, SNMP Disk Free v2, and SNMP Uptime v2 sensors
February 16, 2023 - Multi-platform probe 0.16
- Add the Script v2 sensor
- Add example scripts for the Script v2 sensor
- Add the HTTP v2 and Ping v2 sensors
- Fix several installation issues
February 2022
- Add support for ARM-based systems
- This enables you to deploy your probe on systems like Raspberry Pi, AWS EC2 with Graviton CPU, and NAS systems.
December 2021
- Release multi-platform probe in early alpha
- You can use the following sensors with the multi-platform probe:
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