What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

SIP Trunks



Is there any support for SIP trunk monitoring with the Network Monitor product? Specifically I'd like to track SIP trunk utilization with Edgewater networks and Mitel equipment.

mitel sip trunk

Created on Sep 27, 2010 2:49:30 AM

2 Replies



these are very specific requirements and not possible with PRTG out of the box, sorry.

It might be possible with using custom sensors or if you have specific OIDs that you can monitor your devices with

Created on Sep 27, 2010 7:06:17 AM by  Aurelio Lombardi [Paessler Support]



I have a custom snmp oidlib for Mitel but you won't be able to pull much from it.

You can find it at the following link: https://docs.google.com/leaf?id=0Bw-5vF0A5XayZGNjMmZjMGYtODk5OC00ODU5LTg5ZjUtNmFiOWI1ODQ3NDdm&hl=en

There is another snmp library for Nupoint but it doesn't carry a lot of values either.

Mitel would tell you they have an excellent app for managing your Voice Infrastructure named Enterprise Manager. For overall traffic management though you might consider logging and statistics from the Mitel 3300s via a CDR application called Prairie Fyre http://www.prairiefyre.com/

Created on Oct 16, 2010 6:18:23 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.