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PRTG Network Monitor

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Why does the map show a big red X?



I am running version . I have put in my locations for my devices, however the Google map (for all devices) is a red "X" over a blank street map view and right below that is what I can only describe as a fuel gauge looking icon with the needle in the red.

Help please.


error google-map prtg

Created on Sep 29, 2010 3:22:47 PM

1 Reply

Accepted Answer



Dear Patrick,

please see if the following article applies for you: Which limitations apply when using the Google Maps API in PRTG?

Best Regards.

Created on Sep 29, 2010 4:11:03 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.