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Change name and IP address of PRTG Server



I have changed the name and the IP address of our PRTG Server.

Steps I took where;

  • Renamed the server
  • rebooted
  • changed IP address of server
  • Changed IP address in system administrator
  • restarted Server
  • checked IP address was the new IP address in all locations (system setup)
  • checked system status, all ok
  • Can get to web frontend on new IP

All sensors showing as "paused by schedule" - schedule is fine.

Any ideas?

Have I missed something?

I have checked the "move to another computer" doc and followed the necessary steps which are similar to my own.

change ip prtg

Created on Sep 30, 2010 10:23:41 AM

Last change on Oct 1, 2010 2:35:21 PM by  Daniel Zobel [Product Manager]

3 Replies



Dear Steven,

which exact version of PRTG are you running? Do you have any Schedules set at all? Have you checked on the root-level as well?

We can also handle this as a normal support ticket, if you like, then please simply respond to the email-notification about this reply.

Best Regards.

Created on Sep 30, 2010 3:29:09 PM by  Torsten Lindner [Paessler Support]



I am also in this situation - all sensors are paused. I will raise a ticket.

Created on Apr 20, 2011 11:10:29 AM



please do so.

Created on Apr 20, 2011 11:32:48 AM by  Aurelio Lombardi [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.