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How can I monitor one PRTG instance with another instance of PRTG?

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I would like to monitor my instance of PRTG Network Monitor to make sure it is up and running. To do this, I want to install the Freeware Edition of PRTG on another server and setup a monitoring for my "productive" instance of PRTG from there. How can I do that?

http installation instance monitor planning process prtg sensor service wmi

Created on Feb 16, 2010 9:23:21 AM by  Daniel Zobel [Paessler Support]

Last change on Feb 16, 2010 1:31:56 PM by  Daniel Zobel [Paessler Support]



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This article applies to PRTG Network Monitor 7.x

Monitoring PRTG with PRTG

Of course, you can use one installation of PRTG to monitor another installation. Usually, a Freeware Edition with up to 10 sensors is sufficient to monitor the vital processes of your "productive" PRTG installation. You can even restart the PRTG services remotely!

In this scenario, there is a productive system with your PRTG system that monitors your network and a monitoring system that monitors your productive system and can be a Freeware Edition of PRTG.

You have different options and can choose what exactly you want to monitor with your monitoring system. This article will describe three out of many other options.

Option 1: Quick and Easy - Monitoring Login Page

The easiest way is to check if the PRTG login page is available.

  • On the monitoring system, create a device with the IP address or DNS name running your productive system of PRTG.
  • Create a HTTP Advanced sensor (from section "Web Servers") on this device:
    • In the "URL" field, enter /index.htm
    • Leave the "Request Method" on GET
    • In the "Response must include" field, enter the string PRTG Network Monitor to make sure the loaded web page actually is the PRTG login page and not an error page.
    • Leave other settings unchanged and click on Save.
  • The new sensor will start monitoring immediately and should display a green "OK" status after a few seconds.
  • Whenever the login page of your productive system is not available the sensor on your monitoring system will switch to a red "Down" status.
  • You should add a notification trigger for that sensor so you will be notified in case the sensor is "Down". See user manual section Notifications for more details.

Option 2: *Recommended* Monitoring PRTG Services

You can also monitor the services of your productive system, using a WMI sensor.

  • On the monitoring system, create a device with the IP address or DNS name running your productive system of PRTG.
  • If not inherited, enter Credentials for Windows Systems of your productive system on the device's "Settings".
  • Create a WMI Service sensor (from section "Windows Systems (WMI)") on this device:
    • You will see a list of all services running on the productive system. From the list, select both PRTG 7 Core Server Service and PRTG 7 Probe Service
    • Select Start/Restart Service -> Activated at the end of the list. This will remotely restart the services on the productive system in case of a failure.
    • Click on Continue
  • The new sensors will start monitoring immediately and should display a green "OK" status after a few seconds.
  • Whenever one of the services stops, the sensor will turn switch to a red "Down" status and the PRTG monitoring system will try to restart the service on the productive system remotely.
  • You should however add notification triggers for these sensors so you will be notified in case the sensor is "Down" and "Up" again. See user manual section Notifications for more details.

Tip: Make sure no firewall settings on either side are blocking the connection. You should also add a port sensor for port 135 (usually used for RPC - needed für WMI) to make sure that the port is reachable.

A setup on the monitoring system could look like this:

Monitoring Setup: PRTG monitoring another instance of PRTG

Option 3: Monitoring PRTG Processes

For even more advanced monitoring, you can directly monitor PRTG's processes, for example the Core and the Probe process. Using a WMI Process sensor, you can monitor the processes' current memory usage ("Working Set", "Commit Size") and Processor Time.

  • On the monitoring system, create a device with the IP address or DNS name running your productive system of PRTG.
  • If not inherited, enter Credentials for Windows Systems of your productive system on the device's "Settings".
  • Create a WMI Process sensor (from section "Windows Systems (WMI)") on this device:
    • In the "Executable" field, enter PRTG Server to monitor the PRTG Core Server service.
    • Click on Continue
  • Create another WMI Process sensor for PRTG Probe to monitor the PRTG Probe service.
  • The new sensors will start monitoring immediately and should display a green "OK" status after a few seconds.
  • When entering the sensor's settings, click on the Notifications tab to add Threshold Trigger(s). For example, you can set triggers to be notified when your PRTG productive system reaches certain memory usage or Processor Time. See user manual section Notifications for more details.

More

Of course, you can also monitor other parts of your PRTG productive system, for example certain data files. For an overview of PRTG's data paths, please see How and where does PRTG store its data?

Created on Feb 16, 2010 9:58:52 AM by  Daniel Zobel [Paessler Support]

Last change on Jun 29, 2010 11:33:45 AM by  Daniel Zobel [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.