What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Error using HTTP Full Web Page Sensor (loading time of website via iexplore) - Error: PE018

Votes:

0

When I try to use the HTTP Full Web Page sensor to check the loading time of an URL I get back the error message: Timeout, executable did not return. (code: PE018). The URL to check doesn't matter. I already did a reset of Internet Explorer to default values.

Tags: httpfullsensor, PE018

http-full-web-page internet-explorer loading-time

Created on Oct 9, 2010 6:40:45 PM

Last change on Oct 13, 2010 3:06:19 PM by Daniel Zobel [Product Manager]



Best Answer

Accepted Answer

Votes:

0

ok, the reason was a buggy shockwave plugin (which got installed appearently by default). after disabling it, everything works again. this all with w2k8 datacenter, IE8, vanilla install.

Created on Oct 11, 2010 1:10:16 PM



2 Replies

Votes:

0

Hello,

which version of the IE is installed? Can you please try if it makes a difference when running the probe service under another account? How many sensors of this type do you have? Is it only one? Please try at least a scanning interval of 60s or 5 minutes for a test.

Best Regards.

Created on Oct 11, 2010 1:01:05 PM by Torsten Lindner [Paessler Support]



Accepted Answer

Votes:

0

ok, the reason was a buggy shockwave plugin (which got installed appearently by default). after disabling it, everything works again. this all with w2k8 datacenter, IE8, vanilla install.

Created on Oct 11, 2010 1:10:16 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.