Do you have a ETA as to when this web interface will be released? I would love to beta-test. Love PRTG but the interface does not play well on a TV that is used for displaying monitoring details about the business...

Hi there bleis,
we appreciate your contact.

We expect to release it before the end of the current year. It has already been released in the "preview" channel:

• RELEASE NOTES FOR THE "PREVIEW" RELEASE CHANNEL

This means that you can try out the new version by switching from the "stable" to the "preview" channel under Setup > Auto-Update > (settings tab). After switching, check for updates and you will be presented with version 17.x.34.

If you want to try it out, I encourage you to do so with a trial instance, as the preview channel is not recommended for production use.

Best Regards,
Luciano Lingnau [Paessler Support]

Can you please confirm if the API remains unchanged as our entire ticketing system hangs off this ?

The API is not affected by this at all :)

Kind regards,
Stephan Linke, Tech Support Team

Hallo,

changes in the following directories are also affecte?

• <webroot\mapobjects>
• <webroot\mapicons>
• <webroot\includes>

We've made several changes to the webinterface, hence those files are likely to have changed as well the more or less. Any acute problems with either of those directory / map objects?

Kind regards,
Stephan Linke, Tech Support Team

no not yet, we will not update until next week. The question was only preventive to avoid later problems. we have created own files in these directories (copies of the original Paessler files) to fit our needs. for example, the header and footer of the reports, own icons or a change of sorting in maps, and much more.

Those will not be overwritten anyway :) If you're unsure, just create a backup before updating.

Kind regards,
Stephan Linke, Tech Support Team

Hi,

we use custom css files for a bigger font-size. Unfortunately, the css-configuration does not work after the update to prtg 17.4.36.3670. We have copy the content of styles_custom.css to styles_custom_v2.css:

.customalarms_biggerfont table.table thead.tabletitle th, h3.tabletitle{
    font-size: 36px !important;
}

.customalarms_biggerfont tr {
    font-size: 100px !important;
}

.customalarms_biggerfont td {
    font-size: 100px !important;

Content of the Custom-Map-Object:

<!--Data Tables (Custom): Custom Alarms-->

<div class="map_object map_table customalarms_biggerfont" id="<@itemid>" objectid="<@objectid>" subid="<@subid>" style="font-size:200px;overflow:auto;<#mapobject type="coordinates" subid="<@subid>" mode="<@editmode>">">
  <#mapobject type="objectgrip" mode="<@editmode>">
  <#mapobject type="htmlbefore" subid="<@subid>">
  <#checkobjecttype objecttype="probenode,group,device" nicemessage="true" id="<@objectid>">

  <div class="maptablecontainer" style="overflow:hidden">
    <#lang key="html.mapobjects.tablea0.tabletitle" default="Alarms (@@@@)" var="tabletitle">
    <#table tableid="sensortable"
    id="<@objectid>"
    content="sensors"
    columns="downtimesince,sensor,status,lastvalue,minigraph,priority,favorite,probegroupdevice,message"
    sortby="downtimesince"
    infoheader="false"
    links="false"
    sortable="false"
    varexpand="tabletitle"
    tabletitle="@tabletitle"
    filter_tags="@tag(<@tagfilterstring>)"
    filter_status="5"
    filter_status="4"
    filter_status="10"
    filter_status="14"
    >
  </div>
  <#mapobject type="htmlafter" subid="<@subid>">
</div>

What are we doing wrong?

Cheers, Marco

Hi Marco,

It works partially (table head stays small) for me:



Is your browser cache cleared? The CSS also lacks a closing }.

Kind regards,
Stephan Linke, Tech Support Team

Has customization been supported again in the latest version. Would like to remove all banners from the pages. How can I do this. whether supported or not is not a concern for me.

Depending on what banners you'd like to replace, you can simply replace the corresponding images in webroot/images folder in PRTGs application directory.

Kind regards,
Stephan Linke, Tech Support Team

Wondering if there has been any support added for customizations in latest versions (v19.2.5)? The styles_custom_v2.css file does not work for me and I was hoping for some kind of support for customization somewhere.

Thanks!

In order for customizations to be loaded properly from the styles_custom_v2.css, you'll need to restart the Core Server service. Have you tried that?

I did not - that works. Actually, it isn't even necessary to do that - you can go into the Administrative Tools and use the "Clear Caches" button. THanks!

Hello,

I am looking for customize PRTG Web Interface with my company information. I understood there was a major change for the PRTG 17.X version.

So i edited files mentionned in this KB which "applies to PRTG Network Monitor 19 or later". For each mentionned file in "How does it work" part i found this :

" You can use this file to modify the appearance of the PRTG web interface as described in https://kb.paessler.com/en/topic/33 Please note that you are using an unsupported and deprecated feature. Your changes will be broken or removed with future PRTG updates."

So i dont understand how do i have to proceed to customize appearance.

Thanks a lot for support

Hello jpilou,

You can do customizations as mentioned in this thread, but it is not officially supported and the warning is about being aware that such customizing might break with future updates due to changes in the interface.

Kind regards,

Erhard

Hello Erhard

Thanks for you reply. It could be a great feature to change appearance for next version.

Have a nice day