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User story
As a PRTG Administrator, I want to be able to allow PRTG users in non-administrator groups the ability to download and install remote probes.
Details of user story
As an MSP with a wide variety of needs and technical staff, we've sought to develop PRTG groups in conjunction with SSO to better control access to our environment (admins, full control, read-only, etc.).
During that process we discovered that only select users who are members of the 'Administrators' group - the same group with control over user accounts, groups, and setup settings - have the ability to download and install remote probes to set up a new client site.
Unfortunately, in our case, this significantly limits who has the ability to set up new probes, and doesn't scale well to the technical staff who are very familiar with PRTG probes and sensors for their daily operations, but shouldn't have access to the internal settings of our PRTG environment.
Acceptance criteria
- There should be a clear, selectable option, or PRTG pre-defined group, to allow other, non-administrator users and groups to set up remote probes.
Status
Open