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Why is there no support for Push Notifications in PRTG and/or iPRTG?



The iPhone OS supports push notifications for some time now. It would be nice to have support for this feature in iPRTG, iPhone app for PRTG.

apple iphone iprtg notifications push

Created on Mar 3, 2010 9:57:00 AM by  Dirk Paessler [Founder Paessler AG] (11,025) 3 6

Last change on Nov 23, 2010 9:54:54 AM by  Dirk Paessler [Founder Paessler AG] (11,025) 3 6

4 Replies

Accepted Answer



Important notice: As of PRTG core server version 14.3.13 and PRTG for iOS 14.3.6 resp. PRTG for Android 14.3.2, you can use push notifications with your iPhone resp. Android device.

Please see this article for details:

Outdated Information

It is obviously a nice idea to receive Push Notifications from your PRTG installation on your iPhone. Several iPhone apps already make use of this feature and it is quite handsome.

But for PRTG and iPRTG the situation is a little more complex:

Short Answer

Due to Apple's design of the Push Notification system and due to the fact that each PRTG users runs his own instance of PRTG it is a very complex task to build push notifications into iPRTG.

Long Answer

Due to Apple's design of the Push Notification system, which requires a single, authenticated central server to send the messages to the Apple servers before they are forwarded to your iPhone, it is a very complex task to build push notifications into iPRTG.

The problem arises from the fact that each PRTG user runs his own server. It would be very complex to enable this server to talk to Apple's servers (Apple Push Notification Service APNS). You would need an iPhone Developer Account, unique certificates for your PRTG server and much more.

The only viable solution would be that someone (e.g. Paessler AG) runs a proxy server which forwards Push Notifications from all PRTG instances to Apple's servers. Each PRTG user would have to register with this service twice (once with his iPhone, and once with his PRTG instance). And this is only a glimpse of the complexity behind this.

Are there other options?

Fortunately there already is a simple (and rather cheap) solution for sending Push Notifications to the iPhone. The "Prowl" service and iPhone app can be purchased for a few bucks and work great.

See: How can I send Push Notifications from PRTG to iPhones?

Created on Mar 3, 2010 10:43:31 AM by  Dirk Paessler [Founder Paessler AG] (11,025) 3 6

Last change on Sep 16, 2014 9:43:13 AM by  Gerald Schoch [Paessler Support]



This explanation doesn't sound quite right. How am I able to receive push notifications from my on-premise exchange server? We didn't purchase any developer account or certificates from apple.

Created on May 14, 2012 10:31:39 PM



Sorry, but this is not correct. You do not get real "Push Notifications" from your exchange server. Your iPhone talks directly to your exchange server using IMAP and other protocols and the iPhone mail program pops up a local notification dialog on your iPhone's screen. This is not a push notification that went through Apple's notification system.

More about the Apple service here:


Created on May 15, 2012 6:31:22 AM by  Dirk Paessler [Founder Paessler AG] (11,025) 3 6



Is there enough interest for you to set up a proxy and incorporate some simple setup options in the server program?

Created on Jun 28, 2013 6:00:34 AM

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