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Which domains and ports does the GeoMaps feature use?

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I am trying to get the GeoMaps feature to work in PRTG 12. I entered coordinates for a device, but the map doesn't load (tested all mapprovides NOT requiring an api code). I guess the traffic is blocked on one of our firewalls. In order to get proper firewall rules implemented, I need to know which domains are contacted on which port. Also i would like to know if there is a possibility to configure an http proxy for this if http is used. I found settings for an http proxy under notification delivery settings, but I don't know if this proxy is also used for the maps feature. Thanks in advance for your help!

geo-maps geomaps help http-proxy proxy prtg-12

Created on May 14, 2012 1:18:08 PM by  maengling (70) 1 1

Last change on May 15, 2012 1:31:10 PM by  Daniel Zobel [Paessler Support]



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Important note: This information is not fully up to date. We plan changes to the PRTG Geo Maps and will update this article as soon as the changes are released. Stay tuned!


This article applies to PRTG Network Monitor 13.1.2 or later

Servers PRTG Connects to for Geo Maps

Depending on the geo map provider you choose, PRTG connects to different URLs to retrieve geo coordinates for a street address and to obtain map tiles.

Usually only the web server needs to connect to those URLs and provides all necessary data to the client web browser, but sometimes also the client you use the web interface with needs internet access.

Can I Use a Proxy?

By default, PRTG will try to use a direct internet connection. If a proxy is mandatory in your network, please log in to the PRTG web interface and configure your proxy settings in the Core & Probes settings. For details about proxy settings, please see PRTG Manual: System Administration—Core & Probes

Which Servers will PRTG Connect To?

Map ProviderDoes Client Browser Need Internet Connection?PRTG Server Connects To
Nokia Mapsnohttp://where.yahooapis.com
http://open.mapquestapi.com *
http://geo.nlp.nokia.com *
http://a.maptile.maps.svc.ovi.com
http://b.maptile.maps.svc.ovi.com
http://c.maptile.maps.svc.ovi.com
CloudMadenohttp://where.yahooapis.com
http://open.mapquestapi.com *
http://geo.nlp.nokia.com *
http://a.tile.cloudmade.com
http://b.tile.cloudmade.com
http://c.tile.cloudmade.com
Google Static Mapsyes; client connects to Google servers (port 443)
http://maps.google.com/maps/api/staticmap
http://where.yahooapis.com
http://open.mapquestapi.com *
http://geo.nlp.nokia.com *
MapQuest
Discontinued since July 11, 2016. See this article for details.
nohttp://where.yahooapis.com
http://open.mapquestapi.com *
http://geo.nlp.nokia.com *
http://otile1.mqcdn.com
http://otile2.mqcdn.com
http://otile3.mqcdn.com
http://otile4.mqcdn.com
http://oatile1.mqcdn.com
http://oatile2.mqcdn.com
http://oatile3.mqcdn.com
http://oatile4.mqcdn.com

* On systems running PRTG version 13.2.3.1896/1897 or higher. We recommend that you do not use an earlier version.


See Also

Created on May 15, 2012 12:13:09 PM by  Daniel Zobel [Paessler Support]

Last change on Oct 19, 2016 2:27:14 PM by  Martina Wittmann [Paessler Support]



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When the proxy support for the Geo Maps will be available? is it on your roadmap?

Created on Jun 22, 2012 12:53:02 PM by  Majd Kabbani (0) 1



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Proxy support for geo maps is on our wishlist. Unfortunately, we cannot give an ETA, but I guess we will probably add it in 2012.

Created on Jun 22, 2012 1:08:07 PM by  Daniel Zobel [Paessler Support]

Last change on Jun 22, 2012 1:08:25 PM by  Daniel Zobel [Paessler Support]



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FYI, MapQuest uses additional Domains: otile2.mqcdn.com, otile3.mqcdn.com, otile4.mqcdn.com, oatile2.mqcdn.com, oatile3.mqcdn.com, oatile4.mqcdn.com

See http://developer.mapquest.com/web/products/open/map

Created on Nov 16, 2012 1:22:27 PM by  Michael McLean (0)



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.