I am trying to get the GeoMaps feature to work in PRTG 12. I entered coordinates for a device, but the map doesn't load (tested all mapprovides NOT requiring an api code). I guess the traffic is blocked on one of our firewalls. In order to get proper firewall rules implemented, I need to know which domains are contacted on which port. Also I would like to know if there is a possibility to configure an http proxy for this if http is used. I found settings for an http proxy under notification delivery settings, but I don't know if this proxy is also used for the maps feature. Thanks in advance for your help!
Important: As of version 220.127.116.1151, PRTG uses HERE Maps. If you cannot see your maps, update PRTG to the latest version. For more information, see Geo Maps Currently Not Working In PRTG.
This article applies to PRTG Network Monitor 19 or later
Servers that PRTG Connects to for Geo Maps
Depending on the Geo Map provider you choose, PRTG connects to different URLs to retrieve geo coordinates for a street address and to obtain map tiles.
Usually, only the web server needs to connect to these URLs to provide all necessary data to the client web browser. Sometimes, however, the client with which you use the web interface needs internet access as well.
Can I Use a Proxy?
By default, PRTG will try to use a direct internet connection. If a proxy is mandatory in your network, log in to the PRTG web interface and configure your proxy settings in the Core & Probes settings. For details about proxy settings, see PRTG Manual: System Administration—Core & Probes
Which Servers Does PRTG Connect To?
* On systems running PRTG version 18.104.22.1686/1897 or higher. We recommend that you do not use an earlier version.
When the proxy support for the Geo Maps will be available? is it on your roadmap?
Proxy support for geo maps is on our wishlist. Unfortunately, we cannot give an ETA, but I guess we will probably add it in 2012.
FYI, MapQuest uses additional Domains: otile2.mqcdn.com, otile3.mqcdn.com, otile4.mqcdn.com, oatile2.mqcdn.com, oatile3.mqcdn.com, oatile4.mqcdn.com