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Manul probe update required - Why



I've updated to the latest PRTG version with some trepidation and... once again none of my remote probes have updated. Last time I had do them all by hand - a real pain.

What are the prerequisites for this to work? is there any way we can find out why they are not updating?

failure probe update

Created on Oct 11, 2013 4:29:18 PM

1 Reply




how many remote probes do you have?

you could send your logs from the main server and at least one of the remote probes to [email protected] so that we can take a look at them.

there could be numerous reasons why your probes fail to update.

one thing you can try is to change the number of simultaneous updates.

please see


Created on Oct 12, 2013 6:26:35 PM by  Aurelio Lombardi [Paessler Support]

Last change on Apr 28, 2015 6:34:21 AM by  Luciano Lingnau [Paessler]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.