I'm using cURL to do an api call but receive <HTML><BODY><B>Unauthorized</B></BODY></HTML> as a return. I've tried both password and passhash in the url but both get the same results. If I use the exact same url in my browser I get the xml output fine.
Why do I get unauthorized when calling the API?
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23 Replies
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Could you please post the URL in case? You could also forward us the same to [email protected]. In the latter case, please refer to this thread in your mail.
Created on Jan 30, 2014 12:43:27 PM by
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In this case it could really only be a wrong username or passhash. Just on the off chance, does it work with "?login=xxx&passhash=xxx'?
Created on Jan 30, 2014 2:01:31 PM by
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I just tried with http://mysevrver/api/table.xml?content=sensortree&username=xxx&passhash=xxx and it worked just fine. Could this have to do with your username? Do you have any special characters or similar in the same?
Created on Jan 30, 2014 2:38:12 PM by
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No special characters in the username or server address, there is an @ symbol in the password, but obviously not the hash. Are you doing this with cURL?
Last change on Jan 30, 2014 7:37:37 PM by
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Could it be that cookies for a valid PRTG session still exist in the browser? If so, you wouldn't notice that it is logging in wrongly, seeing as you would receive the data of said session.
Created on Feb 3, 2014 12:13:52 PM by
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What URL are you using? Strip the actual passhash and username and I'll have a look.
Created on Aug 20, 2015 7:57:58 AM by
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Hi! Patrick, I'm also facing the same problem. can't seems to get the cURL working on my Ubuntu terminal or script.
My Curl
curl http://172.16.17.5:8080/api/getobjectstatuscustom.htm?id=2218&name=lastvalue&show=text&content=lastvalue&username=xxxxx&passhash=yyyyy
}}}}
This is the response from the curl command at Ubuntu
{{{
<HTML><BODY><B>Unauthorized</B></BODY></HTML>
However the same URL works perfectly on my browser The result I got at my browser was the temperature of my UPS
33 °C
Below is the actual page view source
<?xml version="1.0" encoding="UTF-8" ?> <prtg> <result>33 °C</result> </prtg>
May I know how can I resolve this problem?
Last change on Jul 10, 2017 4:59:25 AM by
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Hi Ivan,
Please put the URL in the command in double-quotes:
| curl "http://172.16.17.5:8080/api/getobjectstatuscustom.htm?id=2218&name=lastvalue&show=text&content=lastvalue&username=xxxxx&passhash=yyyyy" |
Does that work better?
Best regards.
Created on Jul 10, 2017 1:00:46 PM by
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I am having same issue, I was using Postman and curl to see what different results I could get. My query is to get a list of all the host that are in the database.
Using curl:
curl -k -o C:\Users\smiles\Desktop\prtghost.xml "http://"myprtgserver"/api/table.xml?content=devices&output=csvtable&columns=device,host?username="xxxx"&passhash="xxx" "
myprtgserver is an IP address and username and password I have verified
with postman I just select GET and enter the url string both give me the "unauthorized" tag on it.
<?xml version="1.0"?> -<HTML> -<BODY> <B>Unauthorized</B> </BODY> </HTML>
Not sure what I am missing.
Last change on Feb 12, 2020 12:32:36 PM by
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Hi smiles,
did you already tried the simple command:
curl "http://"myprtgserver"/api/table.xml?content=devices&output=csvtable&columns=device,host?username=xxxx&passhash=xxx
In addition, please use no double-quotes in username and passhash
Created on Feb 12, 2020 12:34:27 PM by
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Hi smiles,
Thank you for the feedback.
This is only a dummy link. You need to replace "myprtgserver" with your Core Server URL and then replace the username and passhash according to the used credentials.
Created on Feb 12, 2020 3:41:41 PM by
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Hi smiles,
Thank you for the feedback.
Did you already tested the API call in an inkognito tab of your browser? In addition, I noticed that you have a "?" after "host". Please note that a "?" displays the start of parameters. However in this URL the parameters already started and therefore you would need to replace the "?" with a "&".
Created on Feb 13, 2020 10:56:10 AM by
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Hi Smiles,
I noticed that you forgot a "=" after passhash. Did you used the same URL while testing? You can also create a API query via our "XML Table Query Builder" which is under "Setup > PRTG API > Live Data".
Created on Feb 17, 2020 7:32:18 PM by
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Hi smiles,
Thank you for the feedback. Glad to hear that the API call works now!
Created on Feb 19, 2020 11:21:17 AM by
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