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Problems with the Enterprise Console: What can I do?



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I need assistance with the Enterprise Console. Where do I find solutions for issues with the Enterprise Console?

ec-problem enterprise-console error issue problem prtg prtg-desktop

Created on Mar 24, 2014 4:23:10 PM by  Gerald Schoch [Paessler Support]

Last change on May 10, 2019 6:22:02 AM by  Maike Behnsen [Paessler Support]

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This article applies to PRTG Network Monitor 19 or later

Solutions to Common Problems with the Enterprise Console

Important notice: The Enterprise Console is unsupported and deprecated as of version PRTG 19.4.53. Please switch to PRTG Desktop, our new alternative interface that you can use to connect to the PRTG core server and manage your entire network.

See the following articles for possible solutions to common issues with the Enterprise Console (EC) of PRTG.

Resolving Typical EC Issues

Note: The Enterprise Console is not fully compatible with Windows 10. Running the EC on Windows 10 results in several issues, so please use another operating system or switch to our new PRTG Desktop app.

Created on Mar 24, 2014 4:23:35 PM by  Gerald Schoch [Paessler Support]

Last change on Nov 4, 2019 7:55:15 AM by  Brandy Greger [Paessler Support]

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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.