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Problems during SOAP-Call

Votes:

0

Hello,

For ESX I have SOAP Sensors The only message I have is "Problems during SOAP-Call"

I have no idea how to solve this problem. I have this error on the 4 ESX at this client and only for this one.

So I have a lot of alert in maps and I don't like alert at all.

Best regards, QT

esx prtg sensors soap

Created on Jun 3, 2014 2:43:47 PM



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Accepted Answer

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Dylan, please follow the answer in this KB-Article to have your VMWare SOAP Sensors write a Debug Log file, and send this to us via email (to [email protected]) along with some screenshots showing the error.

Created on Jul 13, 2015 12:50:16 PM by Torsten Lindner [Paessler Support]



8 Replies

Votes:

0

Hello,

Could you please provide some screenshots showing the Overview, Settings and Log-Tabs of the "troublesome" sensors (from the "Overview"-Tab)? Thank you.

best regards.

Created on Jun 5, 2014 8:29:06 AM by Torsten Lindner [Paessler Support]



Votes:

0

Where can I send the screenshot ? I don't want to make them public.

But I think configuration is fine, because I have the same configuration for other probe and it works on others. And Here sometime it works. Around 5 min per day.

I opened a Support ticket on Tuesday (ref : PAE433435) and joined a screenshot and the support bundle but still no answer from support.

best regards, QT

Created on Jun 5, 2014 8:41:19 AM



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0

In that case, I would recommend to continue in the support case, and not create duplicates.

Created on Jun 5, 2014 8:43:42 AM by Torsten Lindner [Paessler Support]



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0

Ok I'm waiting for support so.

I'll post the answer from support here for community.

best regards, QT

Created on Jun 5, 2014 8:45:53 AM



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Hi,

Do you have an answer form PRTG support ? I have the same problem with my ESX 5.5 U2.

Thanks

Created on Jul 13, 2015 12:42:22 PM



Accepted Answer

Votes:

0

Dylan, please follow the answer in this KB-Article to have your VMWare SOAP Sensors write a Debug Log file, and send this to us via email (to [email protected]) along with some screenshots showing the error.

Created on Jul 13, 2015 12:50:16 PM by Torsten Lindner [Paessler Support]



Votes:

0

Was a solution to this problem found? I'm experiencing the exact same issue, but with ESXi 6.0U2.

Thanks.

Created on May 16, 2016 4:30:58 PM



Votes:

0

bbennett, please follow the answer in this KB-Article to have your VMWare SOAP Sensors write a Debug Log file, and send this to us via email (to [email protected]) along with some screenshots showing the error.

Created on May 17, 2016 6:59:33 AM by Torsten Lindner [Paessler Support]




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