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How to send SMS to other service providers not included in PRTG's default list?

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Within "Setup > System Administration > Notification Delivery" under "SMS DELIVERY" there is a list of service providers.

My company work with other service provider. How can i add my service provider to the list or how can i edit this list to add or change the default sevice providers?

notifications prtg sms

Created on Jul 6, 2010 11:23:46 AM

Last change on May 23, 2016 1:31:20 PM by Luciano Lingnau [Paessler]

17 Replies

Accepted Answer

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Hello,

this list cannot be edited or changed. If you use another SMS-provider, please try using the Custom URL for a provider not listed (which means the provider needs to support an HTTP API).

Best Regards.

Created on Jul 6, 2010 11:31:48 AM by Torsten Lindner [Paessler Support]

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Clickatell

I was unable to get the standard Clickatell sms option working What did work for me was to use the Custom URL like this : http://api.clickatell.com/http/sendmsg?user=xxxxx&password=xxxx&api_id=xxx&to=xxxx&text=%SMSTEXT

Created on Dec 8, 2010 5:59:27 AM

Last change on Mar 9, 2012 1:40:41 PM by Daniel Zobel [Product Manager]

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When choosing Clickatell as provider from the list, PRTG uses an https connection.

See Also

Created on Dec 14, 2010 10:34:39 AM by Daniel Zobel [Product Manager]

Last change on Mar 30, 2012 2:16:58 PM by Daniel Zobel [Product Manager]

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SMS Global

One of our customers told us the correct URL for provider "SMS Global" has to be in the format:

http://www.smsglobal.com.au/http-api.php?action=sendsms&user=USER&password=PASSWORD&from=SENDER&to=%SMSNUMBER&text=%SMSTEXT

For detailed documentation about their SMS API, please see http://smsglobal.com/en-au/technology/sms_integration.php

Created on Mar 9, 2012 1:39:24 PM by Daniel Zobel [Product Manager]

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RoutoMessaging

How can I use RoutoMessaging for SMS-Notifications in PRTG?

Created on Nov 6, 2012 3:38:09 PM by Daniel Zobel [Product Manager]

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Here are the syntax for smsapi.com

https://api.smsapi.com/sms.do?username=XXXX&password=XXXX&to=%SMSNUMBER&message=%SMSTEXT

Created on Aug 25, 2016 7:13:31 AM

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Thanks for sharing :)

Created on Aug 25, 2016 7:36:41 AM by Stephan Linke [Paessler Support]

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Has anybody configured PRTG to send out SMS via Twilio? Cannot figure out the custom URL.

Created on Jul 4, 2018 7:36:41 PM

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As their API requires POST (iirc), it currently cannot be used with the Custom URL. We're implementing it, though. In the meantime, you should use PowerShell's Invoke-WebRequest in a script, as EXE notification :)

Kind regards,
Stephan Linke, Tech Support Team

Created on Jul 5, 2018 6:36:43 AM by Stephan Linke [Paessler Support]

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Hi Stephan, we're a longtime PRTG customer. I echo the need for Twilio integration. Any ETA on that? Thanks! -Vince

Created on Sep 19, 2018 5:02:16 PM

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I assume that would be what you're looking for:
How to make HTTP Basic Request via Twilio PowerShell :)

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Sep 20, 2018 5:43:49 AM by Stephan Linke [Paessler Support]

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@Stephan Linke, any update on being able to use custom URL with Twilio? We would like to avoid using Powershell. Thanks!

Created on Feb 27, 2019 10:37:00 PM

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Hi there,

As far as we are concerned there is no update to this.

Best regards.

Created on Feb 28, 2019 11:31:29 AM by Dariusz Gorka [Paessler Support]

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Is there any chance of at least supporting a POST request? Twilio appears to want a POST request for sending SMS, which prevents PRTG from sending directly to Twilio even with the custom URL option

Created on May 30, 2019 9:49:29 PM

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Hi there,

Via the SMS Option it might not be possible, but you can utilize the HTTP Action instead. There you can use POST as request method.

Best regards.

Created on May 31, 2019 9:50:01 AM by Dariusz Gorka [Paessler Support]

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Hi,

can you provide more information on how to do this via HTTP action please, specific to twilio?

Also can twilio integration be added to PRTG please

Created on Jun 17, 2019 10:26:45 AM

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Hi there,

I can't tell you as we don't have a Twilio-Account at hand. However there seems to be a script-based solution that can be found here:
https://github.com/AdamCLarsen/PRTG-TwilioPager

Right now there are no plans to include Twilio into PRTG, due to the rather low amount of requests for this.

Best regards.

Created on Jun 18, 2019 7:29:08 AM by Dariusz Gorka [Paessler Support]

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