What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Avaya IP Office Monitoring

Votes:

0

I have downloaded the Avaya IPO MIB files and I'm sorting through them with the Paessler MIB import tool. It's a little difficult to make heads or tails out of the sensors they have. There are a ton of MIB files and finding useful sensors is like finding a needle in a haystack. Is anyone else monitoring an IPO 500V2 system (R9.0) in PRTG? What sensors did you find useful? I am looking for things like PRI status, PRI lines in use, alarms, etc.

avaya ipoffice sensor

Created on Nov 6, 2015 3:05:07 PM



7 Replies

Votes:

0

Hi,
as we are not using Avaya equipment ourselves, I'm afraid I have to leave the question open here.
Best regards

Created on Nov 10, 2015 12:36:10 PM by Konstantin Wolff [Paessler Support]



Votes:

0

I'm using an IP office 500 v2 version 9 also. Haven't been able to make heads or tails either!

I use LanSweeper and it picks up basic info (serial number, interface ip, model, uptime) via SNMP but I can't get the SNMP tester or PRTG to pull any information.

Watching the SysMon it shows a bad packet request each time SNMP tester or PRTG tries to poll.

Did you have to use the AVAYA mibs ?

Created on May 18, 2016 8:31:59 PM



Votes:

0

What happens if you walk that device, using the SNMP Tester, over 1.3.6?

Created on May 19, 2016 11:58:49 AM by Arne Seifert [Paessler Support]



Votes:

0

Settings: SNMPV2c Port 161 Timeout: 2

No advanced settings selected. ReadAs: String

Request Type: Walk: 1.3.6

I receive the same error in SNMP Tester : Error -2003 In my Avaya IP Office PBX the sys log shows: SNMPRxMsg: Error Parsing SNMP Packet

Created on May 19, 2016 1:43:25 PM



Votes:

0

In ths case it looks like that device does not provide valid SNMP packets, or the device address or configuration is wrong.

Created on May 20, 2016 1:20:26 PM by Arne Seifert [Paessler Support]



Votes:

0

So how does my LanSweeper work correctly with all 5 units? The error message from the PBX indicates it is receiving a bad packet from SNMP Tester, not that the PBX is sending a bad packet.

Lansweeper pulls Uptime, Serial#, Contact, Location, Unit Name, IP address, mac address, Manufacturer, Model, and Interfaces with out any issues... LanSweeper Polls 4 times a day and receives a perfectly fine response.

If LanSweeper can use SNMP to pull information, I can't see any reason why PRTG or SNMP Tester cannot.

Created on May 20, 2016 4:57:52 PM



Votes:

0

Dear rarmstrong

I see that you also have the same topic open here. Please continue there.

Created on May 23, 2016 9:17:30 AM by Arne Seifert [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.