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Avaya IP Office Monitoring

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I have downloaded the Avaya IPO MIB files and I'm sorting through them with the Paessler MIB import tool. It's a little difficult to make heads or tails out of the sensors they have. There are a ton of MIB files and finding useful sensors is like finding a needle in a haystack. Is anyone else monitoring an IPO 500V2 system (R9.0) in PRTG? What sensors did you find useful? I am looking for things like PRI status, PRI lines in use, alarms, etc.

avaya ipoffice sensor

Created on Nov 6, 2015 3:05:07 PM by  b4btec (0) 1



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Hi,
as we are not using Avaya equipment ourselves, I'm afraid I have to leave the question open here.
Best regards

Created on Nov 10, 2015 12:36:10 PM by  Konstantin Wolff [Paessler Support]



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I'm using an IP office 500 v2 version 9 also. Haven't been able to make heads or tails either!

I use LanSweeper and it picks up basic info (serial number, interface ip, model, uptime) via SNMP but I can't get the SNMP tester or PRTG to pull any information.

Watching the SysMon it shows a bad packet request each time SNMP tester or PRTG tries to poll.

Did you have to use the AVAYA mibs ?

Created on May 18, 2016 8:31:59 PM by  rarmstrong (0)



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What happens if you walk that device, using the SNMP Tester, over 1.3.6?

Created on May 19, 2016 11:58:49 AM by  Arne Seifert [Paessler Support]



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Settings: SNMPV2c Port 161 Timeout: 2

No advanced settings selected. ReadAs: String

Request Type: Walk: 1.3.6

I receive the same error in SNMP Tester : Error -2003 In my Avaya IP Office PBX the sys log shows: SNMPRxMsg: Error Parsing SNMP Packet

Created on May 19, 2016 1:43:25 PM by  rarmstrong (0)



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In ths case it looks like that device does not provide valid SNMP packets, or the device address or configuration is wrong.

Created on May 20, 2016 1:20:26 PM by  Arne Seifert [Paessler Support]



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So how does my LanSweeper work correctly with all 5 units? The error message from the PBX indicates it is receiving a bad packet from SNMP Tester, not that the PBX is sending a bad packet.

Lansweeper pulls Uptime, Serial#, Contact, Location, Unit Name, IP address, mac address, Manufacturer, Model, and Interfaces with out any issues... LanSweeper Polls 4 times a day and receives a perfectly fine response.

If LanSweeper can use SNMP to pull information, I can't see any reason why PRTG or SNMP Tester cannot.

Created on May 20, 2016 4:57:52 PM by  rarmstrong (0)



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Dear rarmstrong

I see that you also have the same topic open here. Please continue there.

Created on May 23, 2016 9:17:30 AM by  Arne Seifert [Paessler Support]



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