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snmp custom sensor value lookup

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I moved my current configuration to other installation in other computer. I compiled there the mibs i need but i cannot see the correct value lookup for the channel settings, moreover the channels don't show up correctly:

i see this http://i.imgur.com/9fJ9Vjh.png

instead of this http://i.imgur.com/Lc46Y5k.png

best regards

Daniela

channel-settings snmp-custom-sensor snmp-sensor

Created on Nov 16, 2015 8:55:40 PM by  Daniela Godoy (90) 1



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Hello Daniela,

Please check folder [installdestination]\PRTG Network Monitor\lookups\custom of your old installation, there should be the lookup file that also needs to be placed in the same folder of your new installation. That way it will be made available in the "lookup dropdown". Please also check if you configured the same sensor type as in the other installation, since there's SNMP Custom Sensor and SNMP Custom Lookup Sensor to choose between.

Kind regards.

Created on Nov 18, 2015 9:16:37 AM by  Erhard Mikulik [Paessler Support]

Last change on Nov 18, 2015 9:19:31 AM by  Erhard Mikulik [Paessler Support]



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Hello Daniela,

Could you please post the content of the lookup-file you're using?

Thank you & Kind regards.

Created on Nov 17, 2015 2:49:18 PM by  Erhard Mikulik [Paessler Support]



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How? I asume the look up file is the compiled mib... am i right? In my first installation, after i compiled the mibs, i could see this option for the value lookup http://i.imgur.com/YTh7JKB.png but it doesn't appear in the second installation.

regards

Created on Nov 17, 2015 3:04:19 PM by  Daniela Godoy (90) 1



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Hello Daniela,

Please check folder [installdestination]\PRTG Network Monitor\lookups\custom of your old installation, there should be the lookup file that also needs to be placed in the same folder of your new installation. That way it will be made available in the "lookup dropdown". Please also check if you configured the same sensor type as in the other installation, since there's SNMP Custom Sensor and SNMP Custom Lookup Sensor to choose between.

Kind regards.

Created on Nov 18, 2015 9:16:37 AM by  Erhard Mikulik [Paessler Support]

Last change on Nov 18, 2015 9:19:31 AM by  Erhard Mikulik [Paessler Support]



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Erhard,

That solved it! Just one more question if i may... how is the lookup file created? because in the first installation i didn't do anything beyond compiling the MIB.

thank you very much

regards

Created on Nov 18, 2015 2:41:08 PM by  Daniela Godoy (90) 1



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Hello Daniela,

You're welcome. Lookup files will be created automatically upon creation of this sensor as far as it is able to extract such information from the OIDLIB. It looks to me like you may have moved your installation to another machine, copying PRTG's datafolder (...ProgramData\Paessler\PRTG Network Monitor) over to the new machine, but this folder does not contain those lookups, since they are stored in the aforementioned installation path (...PRTG Network Monitor\lookups\custom). Details like these are also being addressed in our Guide for Migrating a PRTG Installation.
See also: How PRTG Network Monitor Stores its Data

More information regarding lookups:

Kind regards.

Created on Nov 18, 2015 4:00:54 PM by  Erhard Mikulik [Paessler Support]



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