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Unable to add Win API sensor. Error : "Login Failure: The specified network name is no longer availa

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I am trying to monitor multiple event ids on a Windows Server client. When I try to add the Win API sensor, there is an error : "Login Failure: The specified network name is no longer available (code:PE029)".

However when I use WMI Event Log sensor to monitor a single event id, it works. All the other sensors on the client is working fine.

What can be the problem? Thanks in advance.

event-log-monitoring prtg win-api wmi

Created on Mar 9, 2016 10:49:42 AM by  prtguser88 (0) 1



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Are you using the FQDN or the IP address in the device configuration? Have you tried either one already?

Created on Mar 10, 2016 12:32:31 PM by  Stephan Linke [Paessler Support]



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Same problem here using FQDN

  • PRTG 18.4.47.1962
  • Device: Windows Server 2016

Created on Dec 19, 2018 3:54:52 PM by  Klaus-Dieter Gundermann (0) 1



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But the WMI based sensor works? Any firewalls or AV applications on the target host that might block the requests? Using the IP doesn't solve it either?


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Dec 20, 2018 11:17:37 AM by  Stephan Linke [Paessler Support]



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