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Round Trip Mail - Error Connection to SMTP Server: Socket Error # 10061 Connection refused.




My company give to our clint's webhosting, and email service, the main server is a cpanel.

we want to monitor out custumers email with round trip mail, i just create two account's in outlook and gmail.

i'm trying to configure Round Trip Mail, but allways get the same code error 1006 connection refused, i just try everything, use a gmail account or a outlook, but same error always.

configuration's are:

email settings: from: [email protected] to: [email protected] helo Id: smtp-mail.outlook.com

STEP 1: SEND EMAIL TO PARENT DEVICE USING SMTP port: 25 autetications: username/password Username: [email protected] password: [email protected] SMTP Specific: Use TLS is availble using startTLS (default).

roundtrip smtp smtp-gmail-com

Created on Mar 28, 2016 6:18:28 PM

1 Reply



Hello there,

Please have a look at this reply for the possible reasons for the

Error Connection to SMTP Server: Socket Error # 10061 Connection refused

message. This will also apply to the email roundtrip sensor.

Best regards, Felix

Created on Mar 31, 2016 7:35:54 AM by  Felix Saure [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.