What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Round Trip Mail - Error Connection to SMTP Server: Socket Error # 10061 Connection refused.

Votes:

0

Hi,

My company give to our clint's webhosting, and email service, the main server is a cpanel.

we want to monitor out custumers email with round trip mail, i just create two account's in outlook and gmail.

i'm trying to configure Round Trip Mail, but allways get the same code error 1006 connection refused, i just try everything, use a gmail account or a outlook, but same error always.

configuration's are:

email settings: from: [email protected] to: [email protected] helo Id: smtp-mail.outlook.com

STEP 1: SEND EMAIL TO PARENT DEVICE USING SMTP port: 25 autetications: username/password Username: [email protected] password: [email protected] SMTP Specific: Use TLS is availble using startTLS (default).

roundtrip smtp smtp-gmail-com

Created on Mar 28, 2016 6:18:28 PM



1 Reply

Votes:

0

Hello there,

Please have a look at this reply for the possible reasons for the

Error Connection to SMTP Server: Socket Error # 10061 Connection refused

message. This will also apply to the email roundtrip sensor.

Best regards, Felix

Created on Mar 31, 2016 7:35:54 AM by Felix Saure [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.