In System information, table software not data available. Error: Access denied. Please check your Windows credentials. (code: PE095)
Help me config ptrg to monitor server 2008
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Hi,
Are the other System Information working? Are you able to add a "WMI-Service" sensor to the device? Please check the entered credentials in the device settings under "Credentials for Windows Systems".
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Yes, other System Information are working. I can add a "WMI-Service". But table software not data available. Error: Access denied. Please check your Windows credentials. (code: PE095) Please help me!
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Hi there,
Is the "Remote Registry" Service successfully started on the remote machine? If not, please start it.
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Yes, The "Remote Registry" and "RPC" Service is successfully started on the remote machine, but still error.
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Hello Long,
Please elaborate your original request. Did you install PRTG Network Monitor on Windows Server 2008? What version of PRTG are you running at the moment? Please upload a screenshot covering the current error message.
Kind regards,
Sebastian
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I install prtg on Win 10. I monitor a device Win server 2008. In System information, table software not data available. Error: Access denied. Please check your Windows credentials. (code: PE095) Other System Information are working. I can add a "WMI-Service". The "Remote Registry" and "RPC" Service is successfully started on the remote machine
image Probe System Info: http://imgur.com/28GKMrw image Win server System Info: http://imgur.com/kKaOO5Q image Service enable: http://imgur.com/CHFtVvI
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Hello Long,
Thank you very much for the information. According to your attached screenshots it appears that the Windows Server 2008 (WIN-27344B42MMM) is not part of a domain, is that correct?
If so, please refer to this knowledge base article on "How can I monitor WMI sensors if the target machine is not part of a domain?". The described approaches also lead to your current issues, especially the first hint regarding the localhost entry in the device settings might help.
Kind regards,
Sebastian
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Have You a video or Step by step tutorial by image? I 'm from Viet Nam. I'm Poor English ability. I still can't fix Error: Access denied. Please check your Windows credentials. (code: PE095). Please help me.
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Hello Long,
Please confirm that the Windows 10 client (DESKTOP-RHTH0PS) and the Windows Server 2008 (WIN-27344B42MMM) are not connected to the same domain.
If so, please proceed the steps described in this article. You will agree that the article is pretty step-by-step, even though without screenshots.
Kind regards,
Sebastian
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The Windows 10 client (DESKTOP-RHTH0PS) and the Windows Server 2008 (WIN-27344B42MMM) are 2 PC in workgroup. I don't understand Your article. I Monitoring windown server 2008 with a local user "administrator". It has all permission. The table Software still "no data available".
My error is (code: PE095). It is not 80070005 error. Sensor WMI work normally. But table software no data available. I feel helpless.Please help me!
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Hello Long,
Please contact us directly as we need some more information, which are better transported by email than in our knowledge base.
Please refer to this thread when opening a support case.
Thank you in advance.
Sebastian
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