What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Inaccurate WMI Disk Sensors

Votes:

0

Hi there, we are noticing WMI Volume and WMI multidisk sensors are not updating to show the actual disk space after having cleared space. over 24hrs has no passed and we are unable to make these sensors show accurate data. I must say that this is very worrying given that it casts doubt over every single disk sensor that we use.

I have tired restarting probe services, restarting WMI services, Provisioning more disk to the VM and nothing will force an update on our monitoring.

Please advise how to force a recheck

disk wmi

Created on Apr 11, 2017 8:04:32 AM



1 Reply

Votes:

0

Dear samuelma,

Thank you very much for your knowledge base post.

As it will be necessary to review your sensor settings, please contact us directly using PRTG's built-in contact form. Please refer to this knowledge base topic, the case will be assigned to me then.

Kind regards,
Sebastian

Created on Apr 11, 2017 12:57:25 PM by Sebastian Kniege [Paessler Support]

Last change on Apr 11, 2017 12:57:37 PM by Sebastian Kniege [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.