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How to fix the Probe Health in PRTG?



This is PRTG running on Windows 7 virtual machine. Under Local Probe , when expended Probe Device there are 3 measurements: Core Health this shows me Up and 100%, second is Probe Health - shows Down and 0%, third one is System Health and that shows UP and 100%. How to fix the Probe Health? Also not sure but I have another server being monitored and first 4 sensors are showing up just fine in green ( ping , http, http ( 8080), and RDP). However, all other sensors are in red ( memory, pagefile usage, uptime, disk IO, Intel card, volume io c,cpu load). Cannot seem to figure it out why these are all in red? Please advise what can I do , try to fix those? Thank you.

prtg snmp wmi

Created on Sep 26, 2017 6:27:00 PM

2 Replies



Hey radekk,

Please open a new ticket for this issue (using the ticket number PAE930869) and forward us a complete support bundle including all relevant system logs.

Thanks in advance.

Kind regards,

Created on Sep 27, 2017 12:26:31 PM by  Sven Roggenhofer [Paessler Technical Support]



Please update to the latest version ( and let us know if the issue is resolved then.

PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Apr 1, 2019 6:29:11 AM by  Stephan Linke [Paessler Support]

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