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Timeout. No packets received. (code: PE062)



my sensor GOS all the time swearing at Timeout. No packets received. (code: PE062). How can this situation be remedied?

this article does not help https://kb.paessler.com/en/topic/73356-getting-error-pe062-no-packets-received-with-qos-sensor

prtg qos qos-monitoring

Created on Oct 4, 2017 4:04:43 PM

1 Reply



Hi there,

Are you using multiple QoS sensors by any chance? If so, please try to increase the port gap between the sensors to at least 100, e.g. 50100, 50200, etc.
If its only a single sensor that is failing, you might want to try our QoS reflector script (which also runs on Windows), as disclosed here:

Please let me know if either approach didn't work out or if anything else is left unclear.

Created on Oct 5, 2017 12:48:49 PM by  Dariusz Gorka [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.