New Question

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Timeout. No packets received. (code: PE062)

Votes:

0

Your Vote:

Up

Down

my sensor GOS all the time swearing at Timeout. No packets received. (code: PE062). How can this situation be remedied?

this article does not help https://kb.paessler.com/en/topic/73356-getting-error-pe062-no-packets-received-with-qos-sensor

prtg qos qos-monitoring

Created on Oct 4, 2017 4:04:43 PM by Nik (0) ●1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hi there,

Are you using multiple QoS sensors by any chance? If so, please try to increase the port gap between the sensors to at least 100, e.g. 50100, 50200, etc.
If its only a single sensor that is failing, you might want to try our QoS reflector script (which also runs on Windows), as disclosed here:
https://kb.paessler.com/en/topic/61176-how-can-i-monitor-qos-roundtrips-without-using-remote-probes

Please let me know if either approach didn't work out or if anything else is left unclear.

Created on Oct 5, 2017 12:48:49 PM by Dariusz Gorka [Paessler Testautomation]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.