New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Where is QR code for android app connection is placed?

Votes:

0

Your Vote:

Up

Down

Hi! I'd like to try prtg for android app. But i can't find QR code for connection. In instruction noticed, QR code placed on My account web-page on my server. But there is no any QR code. Maybe i look in to wrong place? Or what?

android prtg qr-code

Created on Oct 11, 2017 3:38:13 PM by  Posix86749 (0) 1



4 Replies

Votes:

0

Your Vote:

Up

Down

Hi Posix86749,

Thank you very much for your post.

You'll find the QR code within PRTG's web interface. Navigate to "Setup | Account Settings | My Account". The QR Code is located in the upper right corner and can be enlarged by clicking on it.

Do you see it?

Best regards,
Sebastian

Created on Oct 11, 2017 6:29:04 PM by  Sebastian Kniege [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Oh! Thanks! Got it.

Created on Oct 11, 2017 7:34:01 PM by  Posix86749 (0) 1



Votes:

0

Your Vote:

Up

Down

Hello!

I have PRTG users with "Read Only" rights, they haven't access to "My account" page, where can they find this QR-code (incl. passhash), or what access rights i need to give them to access "My account" page?

Created on Nov 8, 2018 12:10:27 PM by  Vasiliy (0) 1



Votes:

1

Your Vote:

Up

Down

Users need access to their account page, which requires write-permissions. Note that you cannot see the passhash as another user, you'll need to be logged in as the user you'd like to see the QR code for. The button for it is shown at the very top of the My Account page.


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Nov 8, 2018 12:18:08 PM by  Stephan Linke [Paessler Support]

Last change on Nov 8, 2018 1:34:01 PM by  Stephan Linke [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.