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Server availaibility on the Internet

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Hello, we would like to use the PRTG mobile client, what requires the server to be available on the Internet. Our corporate policies are not allowing this so easily : servers visible on the Internet should be in the central Data Center. It's not the case of our server : it is local in our biggest site. The temporary solution that will be implemented will be based on a Virtual DMZ : one IP of our server will be published as being in the datacenter, but we have to investigate for alternate solutions. What would you suggest here ? A cluster of servers, one stay local as today, the second one in the Data Center that would offer the WEB interface ? Or moving the current server in the Data Center, and create at our main site a remote probe and move all probes to this remote probe server, in order to keep everything done locally ? Thanks to let me know... any suggestion will be welcome. Best regards, Arnaud CHAVET, Network admin.

cluster prtg remote-probe server

Created on Jan 23, 2018 7:56:38 AM by  Arnaud Chavet (10) 1



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Hello Arnaud,

There are two different approaches:

Push notifications are sent from your PRTG core server to the respective cloud provider, Apple or Android. If you want to open the app to browse through the device tree, the smartphone requires a direct contact to the PRTG web interface. This is possible by using NAT / PAT / VPN.

The complete push notification functionality is also described in this article.

Remote Probes cannot send notifications, nor is it possible to switch the functionality of the probes to act as a proxy server to provide a web interface. Therefore, opening the aforementioned ports on the main server is required if you do not want to use VPN to access the server.

Best regards, Felix

Created on Jan 23, 2018 11:29:51 AM by  Felix Saure [Paessler Support]



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Hello Felix, For us it is the same problem. We have the coreserver in the management net. The management network is prohibited from publishing directly on the Internet. In the future, Paessler has thought of something to create a server that we can place in the DMZ and this gets the data from coreserver so that we can publish it on the internet (for the mobile apps)? Best regards matthias

Created on Jan 23, 2018 1:32:56 PM by  id_ch (0) 1



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Hi there,

We've got this on our internal wish list and will evaluate possible ways to achieve this in future versions of PRTG. It is possible to place an Apache server in your DMZ, this is described here. Please note that this does not include the complete configuration, but should give you most of the required syntax.

Best regards, Felix

Created on Jan 24, 2018 10:07:30 AM by  Felix Saure [Paessler Support]



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Hello, finally I deployed this solution and it works fine... I couldn't succeed with an IIS servers in the DMZ, and I did it with Apache. Thanks and regards, Arnaud

Created on May 16, 2018 8:58:37 AM by  Arnaud Chavet (10) 1



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