New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


I changed my Administrator password and now my sensors stopped working

Votes:

0

Your Vote:

Up

Down

However now most of my sensors (all but Ping, HTTP, and RDP) are now in a down state with the following error (I added * for the User and domain):

WMI: Connection could not be established (80070005: Access is denied - Host: , User: *, Password: *, Domain: ntlmdomain:*) (code: PE015). It appears that you are experiencing some difficulties with WMI or related areas. For more information, please see our knowledge base: http://kb.paessler.com/en/topic/60153 -- PerfCounter: Could not log in using the specified credentials. Please make sure they are not only valid for the target system, but for the probe system as well. (Performance Counter error 0xB0000004)

prtg snmp wmi-sensors

Created on Jul 13, 2018 3:47:34 PM by  KrishnaD (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hello,

You will need to update the password in PRTG if PRTG was using that Administrator account for WMI access.

Benjamin Day
Paessler Support

Created on Jul 14, 2018 2:35:07 AM by  Benjamin Day [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.