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80041003: The current user does not have permission to perform the action.

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Hello i am trying to monitor some service for our company but when i try to add wmi service sensor i get this error wmi works fine to all type of sensor cpu,memory etc

sensor wmi wmi-sensors

Created on Dec 3, 2018 11:13:32 AM



3 Replies

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Is the user account you're using within the device' Windows Credential section having administrative credentials on the target appliance? That's necessary to properly read the services.


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Dec 4, 2018 12:22:00 PM by  Stephan Linke [Paessler Support]



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same issue here. and works on some systems and others doesn't.

I was using a previous account with same permissions (domain admins) and yet I get this message.

Created on Dec 18, 2018 8:08:45 PM



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This usually stems from incorrect group memberships. Please configure as disclosed in My WMI Sensors don't work, what can I do?, they should work afterwards if configured properly. Please ensure that no firewall or antivirus application is blocking access to the server on either side.


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Dec 19, 2018 8:18:43 AM by  Stephan Linke [Paessler Support]




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