What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

can i export ticket information with api from prtg in xml or cvs data



i needed export of information of ticketing to xml or cvs file

csvexport ticketing-system xml

Created on Dec 22, 2018 3:48:09 PM

1 Reply



You can use the following query, but you won't be able to read edits, only the first message of the ticket entered upon creation:

<your-prtg-api-url>/api/table.json?content=tickets&output=json&columns=objid,datetime,priority,parentid,message,user,status,name,type&username=prtguser&passhash=<passhash of the user from his account>

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Dec 25, 2018 7:21:56 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.