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[OPEN] Feature Request: Allow Alerts To Be Separated Like Notifications

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User Story

As a PRTG User, I want alerts to be separated, like notifications.

Details of User Story

We have several departments in a manufacturing environment. We can send e-mail and push notifications to them, but this requires department leaders to keep checking their phones and e-mails which is difficult for them to do. I would like the ability to separate out alerts like I do notifications, so the enterprise console only pops-up for a certain department instead of all of the alerts interrupting everyone, when half of them don't pertain to their department. Currently, the Enterprise Console alerts are an "all-or-nothing" alerting system and becomes unusable with all of our devices.

Acceptance criteria

  • Allow filtered alerts within the EC or PRTG Desktop

Status

We're currently checking the feasibility of that within PRTG Desktop (as the EC won't receive new features).

add-feature alerts notifications prtg prtg-kbtracker

Created on Jan 9, 2019 8:27:20 PM by  brad_sims_htm (0) 1

Last change on Jan 11, 2019 10:35:04 AM by  Stephan Linke [Paessler Support]



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