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[OPEN] Customizable pause/acknowlede menu entries



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User Story

As a PRTG user, I would like to have the possiblity to define my own pause/acknowlege menu entries.

Details of User Story

Current situation: for every pause/acknowledgement we have to enter the message manually. Furthermore, if we use other durations than currently proposed by Paessler, we need to change them every time. As we often use the same pauses/acknowledges it would be *very* helpful to have them directly in the correspondant menu.

Example menu entries for pause:

  • Message: "Reboot", duration: 10 minutes
  • Message: "System maintenance", duration: 4 hours

Example menu entries for acknowledgements:

  • Message: "Problem passed to 3rd level support", duration: 2 hours
  • Message: "Should be solved with next automatic reboot", duration: 1 day

Acceptance Criteria

  1. You can create custom entries for the pause/acknowledge menu
  2. It needs a configuration possibility for the pause/acknowledgement entries each, giving the possibility to enter the duration and the message.
  3. Not used entries need to be deletable.



add-feature improve-prtg prtg-kbtracker

Created on Jan 28, 2019 11:23:06 AM

Last change on Jan 28, 2019 12:14:56 PM by  Stephan Linke [Paessler Support]


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