What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Notification Placeholders




Our structure of groups currently has Client > City > SiteName with each of these being a group. Devices live in the SiteName group with sensors attached. When a notification is triggered, %group only gives the SiteName group associated with the device/sensor. Is there a way to return the entire Group stack so all parent groups are included in the notification?


groups notifications prtg

Created on Jan 30, 2019 2:57:27 AM

1 Reply



Sensors only know their direct parent group as a property. Then they also know their parent Probe. Any group levels between these two are not known to sensors, and are not iterated through for performance reasons, when notifications are triggered. Which is why there are no according placeholders for this. You could however put the city in the comments or tags to have it disclosed in the notification.

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Jan 30, 2019 7:25:30 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.